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Old 28-10-08, 18:23
Ffloyd Ffloyd is offline
Join Date: Oct 2008
Posts: 2
Default Dell Latop Inspiron 1300 wont Boot up

Hello-I hope that someone out there in cyber space can help. A freind at work has a three year old Dell Latop Inspiron 1300. It uses XP home Edition and just recently has stopped booting up properly.

The screen comes on in terms of the dell logo, then a screen says that "We appoligise for the inconvenicance but Windows did not start sucessfully. A recent hardware or software change may have caused this". it then gives various options such as safe mode, etc.

The hard drive light comes on when I try one of the options but no actual further booting. Anyone got any ideas please..PC world want to charge 150 just to look at it.

She did mention that when she was offered the option of upgrading Norton she didnt take it. But I cant believe that has anything major to do with it can it? I was wondering if this was a sign of the hard drive packing up..what doe anyone else think?
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Old 30-10-08, 20:51
RichieP RichieP is offline
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Join Date: Jun 2004
Posts: 4,815
Default Re: Dell Latop Inspiron 1300 wont Boot up

I was wondering if this was a sign of the hard drive packing up

[/ QUOTE ]

In my experience the hard drive failing causes this.

Some Dell's have a diagnostic partition to test the hardware. When you start it up, press the F12 key to launch the boot menu. If it's there, select the Diagnostic Partition and run all the tests.

If it's not, you'll need to identify the make of the hard drive and download a diagnostic utility from their website to test it.
OK OK I can't go any faster! aaaaaaaaaaaagh!
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Old 02-11-08, 06:58
jayr jayr is offline
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Join Date: Oct 2008
Posts: 21
Default Re: Dell Latop Inspiron 1300 wont Boot up

did you try to boot in safe mode?if you can boot in safe mode try to uninstall your norton anti virus,because sometimes norton blocks system boot drivers.
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