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Old 15-12-12, 12:56
ivansmagic ivansmagic is offline
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Default Internal HDD HARD Error !

Hi, I have a Dell Latitude D610. When I boot it up I get the message "Internal HDD Hard Error ! Strike the F! key to continue, F2 to run the utility"

I haven't got a clue where to start, so any help with this would be appreciated
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Old 15-12-12, 13:30
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greysts greysts is offline
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Default Re: Internal HDD HARD Error !

What happens when you press either the F1 or F2 key?
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Old 15-12-12, 13:38
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Default Re: Internal HDD HARD Error !

It seems there are a lot of people with similar issues here:
http://www.google.com/search?q=Inter...20Hard%20Error

Is the computer dead or does it still boot into windows? How old is the machine? Which Operating System does it have?

Joe.
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Old 15-12-12, 13:39
ivansmagic ivansmagic is offline
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Default Re: Internal HDD HARD Error !

Thanks for getting back so quickly :-)

pressing F1 brings up "No bootable devices--Strike F1 to retry boot, F2 for setup utility"

If I press F1 again I keep getting the same message, F2 takes me into the setup menu.
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Old 15-12-12, 13:40
ivansmagic ivansmagic is offline
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Default Re: Internal HDD HARD Error !

Joe,

Its quite old. No it doesn't boot into windows. Using XP on the laptop
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Old 15-12-12, 13:53
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Default Re: Internal HDD HARD Error !

Quote:
Its quite old. No it doesn't boot into windows. Using XP on the laptop
Might be time to bite the bullet and replace it. Repairing this kind of issue can be expensive unless you have some sophisticated diagnostic equipment or lots of parts and time to swap them over. I hope you have all your personal stuff backed up.

I had a quick glance at the page above but couldn't find a definitive answer to the problem. Perhaps you could have a more thorough look yourself.

Joe.

Last edited by Joe_London; 15-12-12 at 13:55. Reason: addition
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Old 15-12-12, 13:56
ivansmagic ivansmagic is offline
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Default Re: Internal HDD HARD Error !

I thought that would be the case. Its used as a work one so no personal stuff lost. Will pop it into a local repair shop as the quote before they fix and see if its worth getting done. Still got the desktop and other laptop working....phew lol.

I just wondered if there was a quick fix to this. Thanks for your time. I appreciate it.
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Old 15-12-12, 14:12
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Default Re: Internal HDD HARD Error !

I suggest waiting a few days as Greysts or some of our other knowledgeable people here might have a few suggestions you could try. I agree it's best not to spend too much money on it.

Joe.
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Old 15-12-12, 14:56
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Default Re: Internal HDD HARD Error !

The error you describe suggests that the hard disk has failed. They aren't repairable (or at least they aren't worth the time and money of repairing) so the quick fix is a new hard disk. I've just found this one on eBay for twenty-five quid and here are the instructions for removing the old hard disk.

You can see it's a case of undoing 2 screws and sliding the old disk out. As it says in all the best Haynes manuals 'Refitting is the reverse of the removal procedure'.

That leaves you with a problem as you now need to install the operating system. Do you still have the original XP CD's? If not there is no legal way of downloading it from the net. Neither can I find any reputable retailers (Amazon, eBuyer etc.) still selling originals. There are any number of people selling copies but that exactly what they are, copies.

I presume you still have the Microsoft key on the laptop case? You could take a chance and buy a dodgy copy and hope that your key would work.
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Old 15-12-12, 18:14
Helmut Helmut is offline
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Default Re: Internal HDD HARD Error !

Sounds very likely to be the BIOS settings battery. They last maybe 5 years or so. A simple maintenance job.

My PC gives out the same dire sounding messages, but that's all it is.

That is usually a CR2032 3v Lithium battery available in any supermarket, costs about ~2 quid. Easy 2 min job to replace in a Desktop. Usually more difficult to get at in a Laptop but Google around for your specific model.

F2 'setup' is the BIOS settings menu.
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