Go Back   Web User Forums > Software > Windows 8 help

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 24-07-17, 17:21
minniemoo minniemoo is offline
Familiar face
 
Join Date: Feb 2016
Posts: 11
Default File Associations

I have been trying to help a friend with problems. I hope this is the right place. If not perhaps someone could move it to where it should go.

My friend has a computer, two years old OS Windows 8.1. She recently took the computer into one of the bigger computer dealers/stores. She asked if the could "clean" it for her. What she wanted was to have the PC physically cleaned inside. (She has a pet parrot who spends a lot of time on or near her desk. The bird sheds feathers and dust constantly and it did not take long for the new PC to start clogging up.)

The boy who did the job assumed she that she wanted the "junk" and unwanted files and progs, removed and proceded to reset the PC to factory settings. He did put her documents, files and photos, etc. on disc, so she didn't lose her work, but the one thing which is causing her a great deal of bother is the file associations. Nearly everything now opens with one or another Windows Program. For instance; she uses "Paint Shop Pro"
to edit photos and design graphics but none of these will now open in PSP , only in "Windows Paint." When she trys to change this, PSP never comes up as an option and when she browses for it it doesn't come up as being on the computer at all.

Can anyone suggest what she can do. I am trying to help her but I have never used Windows 8.1 as I went straight from Vista to 10. to Win.10.

Thanks in advance,

Minnie
Reply With Quote
  #2  
Old 24-07-17, 17:30
Stewart40's Avatar
Stewart40 Stewart40 is offline
Top contributor
 
Join Date: Feb 2008
Location: Ayr, Scotland
Posts: 7,118
Default Re: File Associations

Sounds as if PSP has been 'lost' in the reset and needs to be re-installed first.
Reply With Quote
  #3  
Old 25-07-17, 08:49
minniemoo minniemoo is offline
Familiar face
 
Join Date: Feb 2016
Posts: 11
Default Re: File Associations

Thank you Stewart. If I remember rightly I think she said she go it off her her external HD. I assumed that she had reinstalled it but I think it more likely she just copied and pasted it.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



Search the forum

Search

© Dennis Publishing Limited Licensed by Felden





All times are GMT. The time now is 13:02.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright Dennis Publishing 2010, All rights reserved