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Old 06-10-18, 12:16
mrmatt mrmatt is offline
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Default Gmail quirk

My mother has found recently that after signing in to her mail account, she's then immediately returned to the same screen and has to re-enter her password again, before she can view her emails.

Any idea what is causing this please? I don't notice it on my own gmail account.
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Old 07-10-18, 02:02
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Madeline Madeline is offline
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Default Re: Gmail quirk

This doesn't happen to me either, but I don't usually sign out of my Gmail! Other people have had a similar problem and the following elderly thread had a suggestion which helped people back then, maybe it still works. Presumably your mother is definitely entering the correct password, although I suppose if she made a mistake once, she wouldn't do so every time.
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Old 07-10-18, 02:53
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Madeline Madeline is offline
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Default Re: Gmail quirk

This is a later thread currently with 220 posts, the last of which was made yesterday, 6th October:

I have to sign in twice in new gmail - Google Product Forums

I haven't read the whole thread, but it seems that there's no definitive solution as yet.
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