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Old 25-03-17, 15:45
weller weller is offline
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Default Windows updates

I am worried that I have not received any Windows updates since 11/1/17 on my desktop running Windows 7. When I go into Windows Updates it says it’s up to date and shows the usual green shield and tick but even when I tick one of the optional updates it does not download. My internet connection is OK and I have just updated and run Malwarebytes Antimalware with no problems. I know that there were no updates on the magic Tuesday in February but I think updates were available for this month.
It’s possible that the Windows update thing is my fault. I get fed up seeing the CPU showing 25 to 30% even when the computer is idle so, after an internet search (which seemed to indicate that this is a fairly common issue) I cancelled “wuauserv” in services for a week or two last month. But now that I’ve enabled this again I still can’t download any Windows updates.
If anyone could help me here I’d be delighted.
Having just seen the note about Windows not updating on new hardware I should add that this computer is about 10 years old – and showing it!
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Old 25-03-17, 19:59
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Default Re: Windows updates

I had this problem last October & this is how I fixed it. I looked on the Microsoft forums & it said to check you have KB3020369 and KB3172605 installed first. If you haven't it may be worth trying what I did.

I didn't have KB3172605, so I had to download it, but not install it yet.
Then run Windows Update Trouble Shooter (which said problems not fixed)
Then reboot.
Then install KB3172605.
After this I checked for updates again and they downloaded normally.

Good luck!
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  #3  
Old 25-03-17, 21:27
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Madeline Madeline is offline
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Default Re: Windows updates

Try running the Windows Update Troubleshooter and see if it highlights any problems. You can download it here:

Windows Update Troubleshooter

If anything is shown as “unfixed”, run it again and see if whatever it is it gets fixed. If not, you could try a search for a solution online, but before that, have a look at the following article:

How to Fix Service Registration is Missing or Corrupt - XtremeRain

I had the “Service Registration is Missing or Corrupt” on one of our laptops and I did more or less what he said, although I used a different article - can’t find it now - the relevant settings on all of our PCs are much as he says, although I’ve got both Background Intelligent Transfer Service and Windows Update set to “Automatic (Delayed Start)” which was shown in the other article which I can’t find now!.

This worked for me after I’d been unable to get any Windows Updates between August 2016 and January this year.
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Old 25-03-17, 21:28
Cantrel Cantrel is offline
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Default Re: Windows updates

If Von's suggestion doesn't do it or apply, then it may be worth downloading the System Update Readiness Tool (SURT).

Scroll down the page to download the appropriate version -

https://support.microsoft.com/en-gb/...readiness-tool

This is ~530MB download so it may be worth selecting Save to run it as and when.

It's log can be found in C:\Windows\Logs\CBS then double click on the Checksur one.

You could also try WSUS Offline Update.

This tutorial is for an earlier version but the principle is the same -

https://www.youtube.com/watch?v=aXAOvbNJYyE

Download site - http://download.wsusoffline.net/

EDIT - Posting at the same time as Madeline.
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  #5  
Old 25-03-17, 22:29
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Madeline Madeline is offline
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Default Re: Windows updates

I forgot to say that I used “Method 1” mentioned in the article of my 2nd link. I also forgot that our other laptop failed to get updates this month, but the same method sorted it for me again. I ran the Windows Update Troubleshooter 2 or 3 times in that instance.
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  #6  
Old 26-03-17, 11:51
weller weller is offline
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Default Re: Windows updates

Thanks to you all for getting back to me.
I’ve run the Troubleshooter, twice, which claimed to have fixed the problem. Then tried to download KB3172605 but still it seems unable to do this – it simply hangs at “downloading updates”.
I also downloaded and ran SURT, but this seemed to hang and get nowhere. I have again run Malwarebytes.
I looked at the WSUS video but to this 81 year old it all seemed too much!
So I’m no further forward.
Curiously, the Forum website is showing “This site is not secure” in the address bar – not seen that before. Other sites are OK showing https addresses.
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  #7  
Old 26-03-17, 11:53
weller weller is offline
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Default Re: Windows updates

Ah!
But when I log in I don't see not secure! My mistake (again!)
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  #8  
Old 26-03-17, 12:09
Cantrel Cantrel is offline
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Default Re: Windows updates

You can pause the video while you follow the steps in it, but go Start - type cmd then right click on cmd and select Run as administrator.

Accept the UAC then at the command prompt type sfc /scannow then press enter and let us know what it reports.

In your opening post you say you get that your updates are up to date but when you select an Optional one, it won't download - so you are at least getting some updates ?

Have you clicked on Check for updates to see if that finds any more ?
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  #9  
Old 26-03-17, 12:15
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Stewart40 Stewart40 is offline
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Default Re: Windows updates

Try direct download of KB3172605 >

https://www.microsoft.com/en-us/down....aspx?id=53335
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  #10  
Old 26-03-17, 12:28
Cantrel Cantrel is offline
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Default Re: Windows updates

As you are up to date until January's updates, go into Installed Updates then type KB3172605 into the top right search box - I think you already will have it installed.
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