Go Back   Web User Forums > Software > Windows 10 help

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 19-06-18, 14:02
mrmatt mrmatt is offline
Enthusiastic contributor
 
Join Date: Mar 2015
Location: West Mids
Posts: 634
Default System restore unspecified error

I tried restoring my system back to an earlier point.

However, on reboot, it informed me it could not because of an unspecified error (0x80070005), and something about Program Files, and appstaging.

Any ideas please?
Reply With Quote
  #2  
Old 19-06-18, 16:25
Cantrel Cantrel is offline
Global Moderator
 
Join Date: Jul 2012
Location: UK
Posts: 11,059
Default Re: System restore unspecified error

0x80070005 is a general Access Denied error code, although I've never seen it accompanied with Program Files and appstaging before.

Boot up into the advanced boot options and select Safe Mode and try the restore point again.

This will isolate all 3rd party programs including your antivirus program, which can quite often be the cause of restore point failure.

To get around a 05 error, I've occasionally had to boot up with a Win 10 install disk/USB to navigate to the Install screen to select Repair your computer and used the Restore Point option in there.

If that doesn't work and you need to take ownership of WindowsApps - follow the steps in this article to add Take Ownership to the right click context menu -

https://www.tenforums.com/tutorials/...dows-10-a.html

When you've done that, open Windows Explorer - Windows C:\Program Files then click on View and check the box for Hidden Files.

Scroll down and right click on WindowsApps and select Take Ownership.

Accept the UAC and wait for it to complete in the cmd window that opens.

Go back to View and uncheck the box for Hidden Files - close up and reboot then try the restore points again.

Last edited by Cantrel; 19-06-18 at 16:53.
Reply With Quote
  #3  
Old 19-06-18, 18:48
mrmatt mrmatt is offline
Enthusiastic contributor
 
Join Date: Mar 2015
Location: West Mids
Posts: 634
Default Re: System restore unspecified error

Thanks, I'll try the first option.
Reply With Quote
  #4  
Old 19-06-18, 19:54
mrmatt mrmatt is offline
Enthusiastic contributor
 
Join Date: Mar 2015
Location: West Mids
Posts: 634
Default Re: System restore unspecified error

OK, tried the first option (System Restore in Safe Mode).

Tried both the restore points I have, and it gives me an 'unspecified error 0x80070003' message in both cases.
Reply With Quote
  #5  
Old 19-06-18, 21:57
Cantrel Cantrel is offline
Global Moderator
 
Join Date: Jul 2012
Location: UK
Posts: 11,059
Default Re: System restore unspecified error

Try System Restore in the advanced boot options - this is the same as the Troubleshoot options you would get when booting up with an install disk/USB.

The reason I opt to use an install disk is because on a couple of occasions when I used this method, it returned that the restore had failed, but after rebooting, declared it had been a success - couldn't figure that one out.

Anyway, press and hold SHIFT throughout a Restart then click on Troubleshoot/Advanced boot options and select System Restore.

This will take you to your restore points in System protection.
Reply With Quote
  #6  
Old 19-06-18, 22:04
mrmatt mrmatt is offline
Enthusiastic contributor
 
Join Date: Mar 2015
Location: West Mids
Posts: 634
Default Re: System restore unspecified error

Quote:
Originally Posted by Cantrel View Post
Try System Restore in the advanced boot options - this is the same as the Troubleshoot options you would get when booting up with an install disk/USB.

The reason I opt to use an install disk is because on a couple of occasions when I used this method, it returned that the restore had failed, but after rebooting, declared it had been a success - couldn't figure that one out.

Anyway, press and hold SHIFT throughout a Restart then click on Troubleshoot/Advanced boot options and select System Restore.

This will take you to your restore points in System protection.

I got the 0x80070003 error, whilst trying System Restore in advanced boot options.
Reply With Quote
  #7  
Old 19-06-18, 22:31
Cantrel Cantrel is offline
Global Moderator
 
Join Date: Jul 2012
Location: UK
Posts: 11,059
Default Re: System restore unspecified error

That's an even more obscure error code.

JFI - why are you wanting to restore back ?

Open a Command Prompt (Admin) and enter sfc /scannow to see what that reports.
Reply With Quote
  #8  
Old 20-06-18, 07:12
mrmatt mrmatt is offline
Enthusiastic contributor
 
Join Date: Mar 2015
Location: West Mids
Posts: 634
Default Re: System restore unspecified error

Ran sfc /scannow.

No integrity violations found.
Reply With Quote
  #9  
Old 20-06-18, 07:58
Sneakybeaky's Avatar
Sneakybeaky Sneakybeaky is offline
Passionate member
 
Join Date: Aug 2012
Location: Gosport Hants
Posts: 1,298
Default Re: System restore unspecified error

I have had a similar problem with restore points on one of my desktops. Windows restore stopped working with various errors. Having used all the suggested methods of getting it working that I found on Microsoft help pages to no avail, including stopping and starting different services, and running various advanced file checks I came to the conclusion that my windows installation had an undiagnosable fault. I therefore used the windows 10 media creation tool to make an iso and burned it to disc. I then carried out a windows repair reinstallation without losing any of my files and apps. Wndows restore is now working again.
https://neosmart.net/wiki/windows-10...-installation/
__________________
Contrariwise,continued Tweedledee, if it was so, it might be; and if it were so, it would be: but as it isn't, it ain't. That's logic.
Reply With Quote
  #10  
Old 20-06-18, 08:08
Cantrel Cantrel is offline
Global Moderator
 
Join Date: Jul 2012
Location: UK
Posts: 11,059
Default Re: System restore unspecified error

That's what I normally do when my Win 10 isn't doing what it should and was going to be my next suggestion, although on one occasion, I found I still had the now forgotten problem after the repair install.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



Search the forum

Search

© Dennis Publishing Limited Licensed by Felden





All times are GMT. The time now is 09:30.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright Dennis Publishing 2010, All rights reserved