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  #11  
Old 15-05-18, 07:11
alex2527 alex2527 is offline
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Default Re: error 1068

Hi Cantrel, done exactly as you said but with same result, also tried the system restore but it failed in the later part with error 0x8007000057 alex
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  #12  
Old 15-05-18, 08:00
alex2527 alex2527 is offline
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Default Re: error 1068

Cantrel, could you tell me where to find the chkdsk logs? whenever I do a chkdsk the result flashes off the screen and I'm none the wiser Alex
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  #13  
Old 15-05-18, 08:14
Cantrel Cantrel is offline
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Default Re: error 1068

It would seem unlikely that if the machine was working okay before you went away that it had picked up an infection.

However, to eliminate that possibility, boot up into Safe Mode with Networking and run a scan with the free ESET Online Scanner.

https://www.eset.com/us/home/online-scanner/

Hit the SCAN NOW button and then check the boxes as I have in my attached pic.

It's optional whether you include the archives but those aren't a normal infection target.

That tends to be a bit of an obscure error code for the restore failure.

Can you create a system repair disk on that Win 7 machine and boot up with that ?

This will take you to a similar Recovery Environment but you will be booted into Memory rather than going through Windows.

You will need to enter the bcdedit command again to see where it sees the volume and then try the chkdsk cmd again using that partition letter.

Try it first without the /f parameter which will be in read-mode only.

chkdsk x:

If it finds anything wrong then it will tell you that it cannot continue and to use /f

ESET.jpg
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  #14  
Old 15-05-18, 08:26
Cantrel Cantrel is offline
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Default Re: error 1068

Quote:
Originally Posted by alex2527 View Post
Cantrel, could you tell me where to find the chkdsk logs? whenever I do a chkdsk the result flashes off the screen and I'm none the wiser Alex
Just seen your last post after I'd posted my reply to your previous one.

So are you saying a chkdsk now completes ?

You can find the chkdsk log in Event Viewer.

Go Start - type eventvwr and press enter when it comes up.

Ensure Event Viewer (Local) is highlighted in the left pane (if it isn't then click on it) and when it has read the data and you can see Critical, Error etc. - expand Windows Logs in the left pane and click on Application and then on Action/Find in the top menu.

Type chkdsk or wininit into the Find box and press enter.

Cancel the Find box and then read the log in the scrollable window below.

You can copy & paste that log into your reply if you want by clicking on Copy/Copy details as text in the lower right pane then right click in the reply box and select Paste.

It tends to duplicate it for some reason which can be edited before submitting.
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  #15  
Old 15-05-18, 11:43
alex2527 alex2527 is offline
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Default Re: error 1068

Cantrel , I done the eset scanner (not in safe mode) and after 2hrs 15min it brought up 13 threats which it has now deleted or cleaned. Now to see if it has made any difference Alex
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  #16  
Old 15-05-18, 11:46
Cantrel Cantrel is offline
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Default Re: error 1068

That sounds promising.

Did the chkdsk log show anything untoward ?
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  #17  
Old 15-05-18, 13:33
alex2527 alex2527 is offline
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Default Re: error 1068

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 15/05/2018 13:24:14
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Alex-PC
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is C:.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
211200 file records processed.

File verification completed.
1371 large file records processed.

0 bad file records processed.

2 EA records processed.

83 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
271804 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
211200 file SDs/SIDs processed.

Cleaning up 64 unused index entries from index $SII of file 0x9.
Cleaning up 64 unused index entries from index $SDH of file 0x9.
Cleaning up 64 unused security descriptors.
Security descriptor verification completed.
30303 data files processed.

CHKDSK is verifying Usn Journal...
33839896 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

97581055 KB total disk space.
67111540 KB in 152626 files.
91136 KB in 30304 indexes.
0 KB in bad sectors.
316403 KB in use by the system.
65536 KB occupied by the log file.
30061976 KB available on disk.

4096 bytes in each allocation unit.
24395263 total allocation units on disk.
7515494 allocation units available on disk.

Internal Info:
00 39 03 00 96 ca 02 00 14 09 05 00 00 00 00 00 .9..............
60 06 00 00 53 00 00 00 00 00 00 00 00 00 00 00 `...S...........
38 92 54 00 50 01 53 00 38 20 53 00 00 00 53 00 8.T.P.S.8 S...S.

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-05-15T12:24:14.000000000Z" />
<EventRecordID>278787</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Alex-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is C:.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
211200 file records processed.

File verification completed.
1371 large file records processed.

0 bad file records processed.

2 EA records processed.

83 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
271804 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
211200 file SDs/SIDs processed.

Cleaning up 64 unused index entries from index $SII of file 0x9.
Cleaning up 64 unused index entries from index $SDH of file 0x9.
Cleaning up 64 unused security descriptors.
Security descriptor verification completed.
30303 data files processed.

CHKDSK is verifying Usn Journal...
33839896 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

97581055 KB total disk space.
67111540 KB in 152626 files.
91136 KB in 30304 indexes.
0 KB in bad sectors.
316403 KB in use by the system.
65536 KB occupied by the log file.
30061976 KB available on disk.

4096 bytes in each allocation unit.
24395263 total allocation units on disk.
7515494 allocation units available on disk.

Internal Info:
00 39 03 00 96 ca 02 00 14 09 05 00 00 00 00 00 .9..............
60 06 00 00 53 00 00 00 00 00 00 00 00 00 00 00 `...S...........
38 92 54 00 50 01 53 00 38 20 53 00 00 00 53 00 8.T.P.S.8 S...S.

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
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  #18  
Old 15-05-18, 15:43
Cantrel Cantrel is offline
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Default Re: error 1068

Your chkdsk log looks fine.

Are you still getting the Security Center error or any of the other problems since running ESET ?
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  #19  
Old 15-05-18, 16:06
alex2527 alex2527 is offline
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Posts: 227
Default Re: error 1068

Yes, no change at all . I ran a program called' Disk doctor' - part of 'Toolwiz Care' and when checking the disk, it said it Failed to access Disk when trying to check cluster 205739.,but it didn't say how to overcome it. Alex
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  #20  
Old 15-05-18, 16:13
Cantrel Cantrel is offline
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Default Re: error 1068

Can you reboot then go into Event Viewer as I've previously described and click on Error then on View All Instances of This Event in the lower right pane.

This will give you the latest time stamped errors.

Clicking on each will produce a bit more info in the pane below which you can copy & paste the same way as you did for the chkdsk log.
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