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Old 07-05-18, 11:20
ERICG ERICG is offline
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Question orange triangle

Occasionally when I am logging onto my Virgin Media home page, an orange triangle, point down, appears in the task bar, usually for a fraction of a second. Once it stayed for a few seconds so I could discern its shape. Anyone any idea what it is. An icon for a unknowingly downloaded PUP?
ericg
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Old 07-05-18, 12:10
Moonshine Moonshine is offline
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Default Re: orange triangle

Quote:
. . . . it is a pair of orange triangles which fit into the task bar, points down, one displaced slightly sideways from the other. They are about the same size as the chrome or the virgin icons there. . .
. . . . is the description you give in the Virgin Media forums.
Not much to go on and I can only repeat what you have been asked to do if/when it appears again - take a Screenshot (Press Print Screen [or PrtScr] key) and show it in the forum so folks can see what you are seeing.
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Old 09-05-18, 09:24
ERICG ERICG is offline
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Default Re: orange triangle

Moonshine, I am not sure how a screenshot would add anything to my description. I would add that it is a double orange triangle as though one was casting a shadow on a surface just behind and to the right of it, like one sometimes sees in text headings or titling
ericg
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Old 09-05-18, 09:37
Moonshine Moonshine is offline
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Default Re: orange triangle

There's an old saying ERIGC:

"A picture paints a thousand words"

Broadly speaking, graphics can tell a story as effectively as a large amount of descriptive text.

Good luck with getting a solution based on your description of what you 'see'.
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  #5  
Old 09-05-18, 09:37
Cantrel Cantrel is online now
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Default Re: orange triangle

You could register and open a thread on the Virgin forum to see if others are experiencing this.

https://community.virginmedia.com/t5...unityHubForums
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  #6  
Old 09-05-18, 09:39
Moonshine Moonshine is offline
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Default Re: orange triangle

https://community.virginmedia.com/t5...n/td-p/3717711
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Old 09-05-18, 09:50
Cantrel Cantrel is online now
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Default Re: orange triangle

From Moonshine's link, I see that you have - perhaps a Mod will pick up your thread ?
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  #8  
Old 11-05-18, 08:43
ERICG ERICG is offline
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Question Re: orange triangle

Hi Cantrel and Moonshine, the triangle reappeared and this time I hovered on it, a title "Web companion" appeared. When I opened it I had a white screen with a big black rectangle in the middle. nothing further happened so I closed it down, any then wrote this message to you. I will now go and Google "Web companion" and see what that produces.
ericg
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Old 11-05-18, 09:03
ERICG ERICG is offline
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Default Re: orange triangle

Hi Cantrel and Moonshine, from Googling, "Web Companion" is a Lavasoft program offering added browsing protection, probably downloaded through an AdAware update. Most correspondents seem to feel it is worth keeping.
What are your thoughts?
ericg
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  #10  
Old 11-05-18, 11:40
Moonshine Moonshine is offline
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Default Re: orange triangle

Quote:
. . . it is a double orange triangle as though one was casting a shadow on a surface just behind and to the right of it, like one sometimes sees in text headings or titling. .


I’m hoping that you can appreciate that taking a screenshot of the ‘Triangle’ could have been advantageous in identifying what it was.

Personally, I’ve never felt the need for this type of help.
Saying that, my current security software, Malwarebytes Premium/Eset AntiVirus do similar tasks (protection wise) which are ‘bearable’.
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