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Old 25-11-17, 15:38
alex2527 alex2527 is offline
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Default whats starting up in the background

When I start my windows 7 desktop computer, after a few minutes work my mouse no longer responds(for about a minute). Then it goes on quite happily. This happens every time and I would like to know whats causing it. Is there any prog I can run to determine what is happening? This is a minor distraction but I'm just curious! Alex
  #2  
Old 25-11-17, 17:37
mikec1 mikec1 is offline
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Default Re: whats starting up in the background

What type of mouse?
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Old 25-11-17, 19:35
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Bedstor Bedstor is offline
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Default Re: whats starting up in the background

The Formal name for this is called the Mouse data Queue Buffer and Its a Registry Item (Won't show in the Task Manager list)
But from what I saw a reload of the Mouse driver will rectify matters (Ex Windows Disk?)
The Windows 10 Device Manager list is similar to Windows 7
And You want to navigate to Mouse and other pointing devices
And Click on that item > Properties and see if the Events Tab says anything ? W7 does not have the "Reliability History" log Feature (KW REL) ,Something like this would be Flagged there I Imagine.
And the 2 tick Boxes on Power Management Tab are not both ticked I have it set to wake the Computer ONLY The other is a Power saving off if unused (Power down timeout ) option , useless if you are working 100%
NOTE Plenty of "Mouse" KW Finds in the Registry but No Data Buffer /queue type Items
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Old 27-11-17, 18:30
alex2527 alex2527 is offline
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Default Re: whats starting up in the background

Thank you very much for your consideration of my problem. All the points you addressed have been noted and if the problem re-occurs I'll refer to them, However for the hell of it I ran malawarebytes which highlighted a bit of rubbish which I got rid of. Since then the mouse problem has disappeared and I hope is gone for good, thank you again Alex
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Old 29-11-17, 21:57
alex2527 alex2527 is offline
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Default Re: whats starting up in the background

bug is back again, if I uninstall the mouse driver ,how can I reinstall it if the mouse is now inoperative Alex
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Old 29-11-17, 22:16
Cantrel Cantrel is offline
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Default Re: whats starting up in the background

If it's an USB mouse, have you tried different ports or just unplugging/re-plugging it ?

If you can get it working again then I'd have a look in Event Viewer to see if it has recorded anything going down.
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Old 26-12-17, 20:52
alex2527 alex2527 is offline
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Default Re: whats starting up in the background

yes it's an usb mouse and in the event viewer it shows Event id 10 WMI application. As i said it only happens once every session and thats about a minute and a half into the session. The mouse freezes for about a minute then it,s OK until I log off ! I have tried different usb sockets but the issue appears with all them. Alex
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Old 26-12-17, 21:03
Cantrel Cantrel is offline
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Default Re: whats starting up in the background

You could see if resetting WMI will sort it.

Run a Command prompt as an administrator and enter these cmds -

winmgmt /standalonehost

winmgmt /resetrepository

shutdown /r /t 00

and see if they continue after the reboot.
  #9  
Old 27-12-17, 21:58
alex2527 alex2527 is offline
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Default Re: whats starting up in the background

Sorry Cantrel, carried out your instructions to the letter and rebooted but the same bug arrived and departed after a minute or so! alex
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Old 27-12-17, 22:17
Cantrel Cantrel is offline
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Default Re: whats starting up in the background

Hmm...

Does this error coincide with the times you get the freezes or are there multiple random entries ?
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