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Old 16-12-17, 23:52
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NE5 NE5 is offline
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Default Possible driver or hardware failure

Just lately, about 3 times in the last few weeks, my screen has gone blank for a few seconds then came on again with the message "graphics driver failure but recovered" (words to that effect).

Is this an indication of an actual driver problem which I can reinstall, or a hardware problem. I do not have a dedicated graphics card.

And how can I test the hardware for a potential fault which may stop working altogether ?
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Old 17-12-17, 00:40
Cantrel Cantrel is offline
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Default Re: Possible driver or hardware failure

There are some suggestions in this article which may resolve - https://www.drivereasy.com/knowledge...covered-error/

Disregard anything about downloading Driver Easy.
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Old 28-12-17, 11:01
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Default Re: Possible driver or hardware failure

Thanks. Its just happened again, first time for a while, I haven't had time to look at it. Must admit I'm a bit wary of it and also won't go down the registry route. I'll try cleaning the GPU first before messing around with drivers.
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Old 28-12-17, 14:39
Cantrel Cantrel is offline
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Default Re: Possible driver or hardware failure

I've had that error the odd time on my AMD laptop and just used the AMD auto detect to see if it would reinstall the drivers, but as it's a rare event then I think you can ignore it - I do.

Those registry steps look pretty straight forward though and you would create a restore point before making any changes.
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Old 28-12-17, 14:42
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Default Re: Possible driver or hardware failure

Have you updated the graphics driver? Try running DxDiag to test the graphics. Go to Start>Run and type dxdiag.
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Old 01-02-18, 11:16
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Default Re: Possible driver or hardware failure

haven't had time or got round to doing any of this yet, but its just happened, flashed off then came back, however in the couple of seconds I noticed it said the driver for Windows 8 (I use windows 7) although I can't say it said that the previous occasions.
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Old 28-03-18, 17:49
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Default Re: Possible driver or hardware failure

what does uninstalling the driver do ??

And if I run dxdiag what exactly am I looking for ? Should I run 64 bit dxdiag ??
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Old 28-03-18, 21:51
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Default Re: Possible driver or hardware failure

Go Start - type reliability and press enter when View reliability history comes up to see if it recorded these blackouts.

When was the last time you updated your graphics driver, if ever as it's interesting that it mentions Win 8 ?

It may be worth reinstalling the graphic drivers for Win 7 should you have the wrong one installed.

In reliability history you can go back weeks by changing the option from days should this have been going on for a while and click on any date that has a red cross or info symbol.

This also records when any drivers were installed.
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Old 10-04-18, 20:05
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Default Re: Possible driver or hardware failure

photo of a driver I haven't uploaded because for some reason it faulted at the time

windows 7 driver.jpg

could this be the problem ?
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Old 10-04-18, 20:33
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Default Re: Possible driver or hardware failure

I'm wary of driver updates that come through WUs.

Try this - https://www.intel.com/content/www/us...rt/detect.html to see what it finds that needs updating.

What's the Realtek one for - audio ?

You'll see info for it when you click on it.
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