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Old 14-11-13, 14:01
jocknroll jocknroll is offline
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Default Can't Open Windows Security Alerts!

I can't open Windows Security Alerts, which are giving off a warning that security is switched off, and I can't open Security Center in Control Panel either. I'm ran Malwarebytes Anti-Malware CCleaner and AVG 2014.

I'm having a lot of problems with other areas of Windows too. Outlook keeps shutting down and re-opening and Word doesn't open a number of documents. Also getting a lot of light/white backgrounds.

Any suggestions? I'm running Vista on a Dell PC that's about 8 years old. 32-bit system.
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Old 14-11-13, 14:06
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Default Re: Can't Open Windows Security Alerts!

What Firewall and Antivirus is your machine running, also what version of Internet Explorer?
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Old 14-11-13, 14:34
jocknroll jocknroll is offline
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Default Re: Can't Open Windows Security Alerts!

Quote:
Originally Posted by Bedstor View Post
What Firewall and Antivirus is your machine running, also what version of Internet Explorer?
AVG and Comodo. I use Mozilla Firefox rather than IE.
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Old 14-11-13, 15:45
Cantrel Cantrel is offline
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Default Re: Can't Open Windows Security Alerts!

It sounds as though you have picked up an infection.

You could boot up into Safe Mode - go Start - type mrt.exe - press Enter and run a scan.

If the scan doesn't resolve then also in Safe Mode try your Restore points to prior the alerts, but you may have to open a new thread in the HJT section after reading the pre-posting requirements.

If you have a factory reset option, you may be able to back up your files in Safe Mode and do that which may be quicker than HJT if the infection has also damaged files that remain in that condition after the disinfection.

In Safe Mode with Networking you may be able to run ESET Online Scanner after ticking the Advanced boxes.
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Old 14-11-13, 18:14
jocknroll jocknroll is offline
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Default Re: Can't Open Windows Security Alerts!

Quote:
Originally Posted by Cantrel View Post
It sounds as though you have picked up an infection.

You could boot up into Safe Mode - go Start - type mrt.exe - press Enter and run a scan.

If the scan doesn't resolve then also in Safe Mode try your Restore points to prior the alerts, but you may have to open a new thread in the HJT section after reading the pre-posting requirements.

If you have a factory reset option, you may be able to back up your files in Safe Mode and do that which may be quicker than HJT if the infection has also damaged files that remain in that condition after the disinfection.

In Safe Mode with Networking you may be able to run ESET Online Scanner after ticking the Advanced boxes.
I'm not that techy but I'll give it a go!
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Old 14-11-13, 19:07
jocknroll jocknroll is offline
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Default Re: Can't Open Windows Security Alerts!

It wouldn't let me do a System Restore!
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Old 14-11-13, 19:14
jocknroll jocknroll is offline
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Default Re: Can't Open Windows Security Alerts!

I now keep getting a message that says "Host Process for Windows Services stopped working and was closed. A problem caused the application to stop working correctly."
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Old 14-11-13, 19:46
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Default Re: Can't Open Windows Security Alerts!

Something's obviously gone wrong on your PC, so if no scan resolves the problem(s), you might be able to get help from the HJT forum, particularly if you've picked up some malware. A couple of links for you:

HijackThis logs help and analysis Forum

Before posting there, see the following post in the HJT forum for instructions:

HijackThis - READ THIS BEFORE POSTING
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Old 14-11-13, 20:04
jocknroll jocknroll is offline
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Default Re: Can't Open Windows Security Alerts!

Quote:
Originally Posted by Madeline View Post
Something's obviously gone wrong on your PC, so if no scan resolves the problem(s), you might be able to get help from the HJT forum, particularly if you've picked up some malware. A couple of links for you:

HijackThis logs help and analysis Forum

Before posting there, see the following post in the HJT forum for instructions:

HijackThis - READ THIS BEFORE POSTING
The last time I used HJT it just seemed to make it worse!

Even now, in trying to download HijackThis I get a message that says:

"For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, Hijack This may NOT be able to fix this.

If it happens, you need to edit this file yourself. To do this, click Start, Run and type

notepad C:\\Windows\\Sytem32\drivers\etc\hosts

and press Enter. Find the line(s) HijackThis reports and delte them. Save the file as 'hosts' (with quotes), and reboot.

For Vista and above, simply exit HijackThis, right click on te Hijack This icon, choose 'Run as Administrator'."


I clicked Okay and it finishing pulling up the report. I'll try my luck over at the HJT threads. Thanks.

Last edited by jocknroll; 14-11-13 at 20:04. Reason: Typo
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  #10  
Old 14-11-13, 22:04
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Default Re: Can't Open Windows Security Alerts!

At least you've posted your log successfully. I hope that they're able to help you in the HJT forum. Good luck!
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