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Old 16-01-18, 10:43
mikec1 mikec1 is offline
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Default "New Device" appeared in File Explorer

This just appeared in my File Explorer (W8.1) It is named by my hotmail address followed by (hp). I don't know how it got there- right clicking gives options to remove, disable etc. Can I just get rid of it?

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Old 18-01-18, 12:06
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scrimper scrimper is offline
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Default Re: "New Device" appeared in File Explorer

Have you got a printer or something connected to your router?
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Old 18-01-18, 13:22
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Default Re: "New Device" appeared in File Explorer

What HP devices are connected?
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Old 18-01-18, 16:17
mikec1 mikec1 is offline
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Default Re: "New Device" appeared in File Explorer

Thanks for the responses: Two HP laptops one W7, one W8.1, 1 HP printer, 1 Compaq desktop (XP not online).

Looking in Devices and Printers, I see my laptop has adopted my hotmail address as its Name, and is listed under Multimedia Devices but "Setup is incomplete due to metered connection" Previously, I think it was just listed under Devices and it always played videos and music without a problem (as it still does though I use it very little for that.)

I set the connection as metered a fewcouple of years ago when I didn't want OneDrive eating up my bandwidth by auto syncing when I was on an 8 Gb cap. Its still capped but at 17Gb and I am going unmetered at the end of this month. It has never shown up in File Manager before - just the top level "This PC"

If I open the folder from File Manager it contains Music, Pictures , Playlists and Videos, but they are all empty except Pictures which just contains 27 jpg scans of my tax returns since 2008 and just two actual photos. I can't imagine how it determines which pics of the hundreds on my laptop that appear in the new device.

I think it must have been put there by a recent HP or MS update. I don't like it there but I don't want to delete it if it has some significant function!

I hope someone can guide me! Thanks.
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Old 18-01-18, 16:23
Cantrel Cantrel is online now
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Default Re: "New Device" appeared in File Explorer

I don't have an explanation for it but I think I would have a look at the restore points.

Check the box to Show more restore points, click on any that precede this appearance and then check the box for Scan for affected programs to see what comes up.

You could restore back to before it appeared and see if you get any updates that were the cause, if it isn't down to something else you may have installed.

EDIT - have you not considered changing ISPs who have unlimited downloads ?
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Old 18-01-18, 17:17
mikec1 mikec1 is offline
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Default Re: "New Device" appeared in File Explorer

Quote:
Originally Posted by Cantrel View Post

EDIT - have you not considered changing ISPs who have unlimited downloads ?
Yes I'm in the process of changing to Talk Talk for £25 unlimited whereas BT were pushing me to a £47.90 deal and eventually offered £29 but the guy who offered it to me was supposed to phone back, but failed after assuring colleagues that he would call in "a few Minutes" and his colleagues said they were not authorised to offer the same deal.
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