Go Back   Web User Forums > Software > Windows 8 help

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 30-10-17, 23:10
extractor extractor is offline
Established member
 
Join Date: Dec 2013
Posts: 176
Default Printer stopped printing (wirelessly).

My HP Envy printer will not print any PC document wirelessly. It was fine until today. Pc screen is saying printer is offline, and yet the Printer's blue status light denotes that there is a wireless connection. Any idea what the cause might be?
Reply With Quote
  #2  
Old 30-10-17, 23:21
Cantrel Cantrel is offline
Global Moderator
 
Join Date: Jul 2012
Location: UK
Posts: 8,962
Default Re: Printer stopped printing (wirelessly).

Here is a HP check list you can work through - https://support.hp.com/gb-en/document/c04249080
Reply With Quote
  #3  
Old 31-10-17, 00:07
extractor extractor is offline
Established member
 
Join Date: Dec 2013
Posts: 176
Thumbs up Re: Printer stopped printing (wirelessly).

Quote:
Originally Posted by Cantrel View Post
Here is a HP check list you can work through - https://support.hp.com/gb-en/document/c04249080

Thanks for mailing this. Looks like it might do the trick, will let you know
how it went.
Reply With Quote
  #4  
Old 04-11-17, 23:52
extractor extractor is offline
Established member
 
Join Date: Dec 2013
Posts: 176
Default Re: Printer stopped printing (wirelessly).

Quote:
Originally Posted by Cantrel View Post
Here is a HP check list you can work through - https://support.hp.com/gb-en/document/c04249080
Thanks for the above. I worked through it but did not succeed in finding the
reason......still coming up with "printer offline". Solved prob. partially by buying
and plugging in a "printer to pc" usb lead, this works but I have to choose between USB or Wireless whenever I print anything. (The "printer offline*
message message keeps appearing on the pc). Confusing....
Reply With Quote
  #5  
Old 05-11-17, 13:10
Cantrel Cantrel is offline
Global Moderator
 
Join Date: Jul 2012
Location: UK
Posts: 8,962
Default Re: Printer stopped printing (wirelessly).

Have you tried a complete uninstall/reinstall of the printer ?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



Search the forum

Search

© Dennis Publishing Limited Licensed by Felden





All times are GMT. The time now is 12:56.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Copyright Dennis Publishing 2010, All rights reserved