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  #1  
Old 28-11-17, 15:07
Castman Castman is offline
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Default Internet connection

I'm running Windows 64bit on a desktop PC. I noticed my fibre connection seemed a little slow so, just for a laugh!, I thought I'd click on the little TV screen icon bottom right of my desktop only to see a pop-up telling me:

Unidentified network internet connection.
Network: no internet access

Although I am, of course accessing the internet - which is how I'm posting this! In fact everything seems to work, so why the misleading message?

If I then click on Network settings it tells me I am connected via Ethernet 2 public network
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  #2  
Old 28-11-17, 21:23
Cantrel Cantrel is offline
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Default Re: Internet connection

While there may be other factors such as a VPN, I'd start by power cycling the router.

To do this, switch the computer and router off and disconnect the cables for a couple of minutes.

Connect the cables and switch on the router and when all of the lights are on, switch on the computer.

BTW - which version of Windows are you using ?
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  #3  
Old 28-11-17, 22:26
Castman Castman is offline
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Default Re: Internet connection

Interesting you mentioned a VPN, I have been using NordVPN very successfully for several months now. However, I donít see how using that would make Windows think I am not connected to the internet when I am!

I did power cycle the router, as you advised anyway. I also followed the Windows trouble shooter advice of allowing it to self diagnose, and it reset everything within the Windows network settings.

Again, whilst it still tells me I have no internet connection, I am connected and as fast as itís ever been! So I am happy, if a little confused.
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  #4  
Old 28-11-17, 22:34
Cantrel Cantrel is offline
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Default Re: Internet connection

Have you tried disabling the VPN to see if you get the same message ?

You haven't said which version of Windows you are using but can you run a command prompt as an admin and enter ipconfig /all and post the output.

To copy the output from a cmd window, right click in the text area - click on Select all and press enter - you can then right click in the reply box and select Paste.
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  #5  
Old 30-11-17, 14:59
Castman Castman is offline
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Default Re: Internet connection

Hmmm youíre right, everything is as normal when the vpn is disconnected.
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  #6  
Old 30-11-17, 15:34
Cantrel Cantrel is offline
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Default Re: Internet connection

When I Googled vpn error - unknown network it seems to be a known error.

While this is for a different VPN, the principles may still apply to resolve it, but if it isn't affecting your connection then just ignore it.

https://superuser.com/questions/1200...-on-an-openvpn
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  #7  
Old 30-11-17, 16:01
Castman Castman is offline
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Default Re: Internet connection

I never thought of googling it

But agree, if it works, donít fix it!
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  #8  
Old 30-11-17, 16:18
Cantrel Cantrel is offline
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Default Re: Internet connection

I had forgot to add that before making any changes, create a restore point but that now doesn't seem to apply
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