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  #1  
Old 17-12-17, 17:29
DRUSS DRUSS is offline
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Default Cannot update Win 10

I can update on my desktop.But cannot install update on my laptop.It downloads ok.I then restart.But the update is still there.Ive run the trouble shooter,but wil still not install the update.
Any suggestions please.
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  #2  
Old 17-12-17, 17:44
Cantrel Cantrel is offline
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Default Re: Cannot update Win 10

Does it give you an error code ?

You could open a Command Prompt (Admin) and enter -

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

sfc /scannow

shutdown /r /t 00

and see what it's like after the reboot if the sfc /scannow comes back clean.

Note the space before / in each command.
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Old 17-12-17, 18:55
DRUSS DRUSS is offline
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Default Re: Cannot update Win 10

Thanks Cantrel,
error code is:0x80070bc2

Last edited by DRUSS; 17-12-17 at 19:00. Reason: wrong information
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Old 17-12-17, 19:00
Cantrel Cantrel is offline
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Default Re: Cannot update Win 10

Quote:
Originally Posted by DRUSS View Post
Thanks Cantrel,
Its as now worked.Could the system just have been running slow...??
It's possible I suppose but as to more details as to why it wouldn't install then...

That's why I asked if it gave an error code.
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Old 17-12-17, 19:03
DRUSS DRUSS is offline
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Default Re: Cannot update Win 10

Thanks Cantrel,
error code is:0x80070bc2
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  #6  
Old 17-12-17, 19:10
Cantrel Cantrel is offline
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Default Re: Cannot update Win 10

There's not a lot online about that error code but I think a reboot could resolve it if you get it again as it may not be picking up the correct file.
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  #7  
Old 17-12-17, 19:27
DRUSS DRUSS is offline
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Default Re: Cannot update Win 10

Thanks for your help Cantrel
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