Madeline, thanks so much, I'm a log virgin, can you explain the procedure please? Also, could one of you tell me if it's possible to receive notification emails when a question is answered?
It gives instructions in the first post in the HJT forum on how to go about it, although if you just post about your problem there, I'm sure that either bricat or kevinf80 will give you all the help that you need.
You can get notification emails when a question is answered. Go to User Options, then Edit Options on the left hand side of the page. Under 'Messaging & Notification', find the part where it says:
Default Thread Subscription Mode
When you post a new thread, or reply to a topic, you can choose to automatically add that thread to your list of subscribed threads, with the option to receive email notification of new replies to that thread.
Default Thread Subscription Mode:
You can choose your preferred option from the drop-down menu to the right of 'Default Thread Subscription Mode:' - mine's set to 'Instant email notification', which is probably what you want.
The link posted by kevinf80 in post #11 above is the same as the 2nd link which I posted in post #2.
It astonishes me that Microsoft don't have a proper removal tool for MSE; most other such programs, whether free or paid-for have an effective utility to enable complete removal of the program.