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Search: Posts Made By: Robert Irvine Editor
Forum: Feedback & Announcements 24-04-18, 07:43
Replies: 3
Views: 454
Re: On-Line version

Hi Bally1001,

Web User is available as a digital edition through Zinio:
https://www.zinio.com/gb/webuser/447-i401764

You can purchase issues individually or subscribe, and read on your desktop...
Forum: Feedback & Announcements 17-04-18, 10:50
Replies: 22
Views: 1,813
Re: Are they actually read?

Hi amason51,

Can I ask when you sent this message and to whom, as I don't recall seeing any such email? We do receive a lot of correspondence so can't always respond personally to everyone,...
Forum: Feedback & Announcements 15-03-18, 06:25
Replies: 13
Views: 1,169
Re: To the Editor - HTTPS for WU mag web site

Thank you for the reminder fossewayfella,

I'm fully aware that Google is soon going to start marking non-HTTPS sites such as this as being unsafe, so will be speaking to our digital team and...
Forum: Feedback & Announcements 13-03-18, 13:42
Replies: 8
Views: 828
Re: WebUser may be late

Hi Rob1955,

Sorry to hear you haven't received the latest issue. If you PM me your address, I'll pop one in the post for you.

Incidentally, which email address are you using to contact our subs...
Forum: Feedback & Announcements 28-02-18, 08:10
Replies: 7
Views: 647
Re: Vivaldi article re WU Mag

The assumption was based partly on Chrome's 60% market share, partly on the number of emails we receive about Chrome and partly on previous reader surveys that revealed the majority of Web User...
Forum: Feedback & Announcements 19-02-18, 11:17
Replies: 26
Views: 2,157
Re: Are thread posts hanging again?

Thanks for bringing this to my attention.

I've run a quick clean-up to see if that helps.
Forum: Feedback & Announcements 07-02-18, 11:21
Replies: 20
Views: 1,912
Re: Late edition

We've spoken to our supplier and it appears there was a delay with some subscriber issues being collected from the depot on Saturday, which has resulted in an unusually late delivery.

I'm told...
Forum: Feedback & Announcements 07-02-18, 08:08
Replies: 20
Views: 1,912
Re: Late edition

Hi all,

It seems there's been a delivery problem with the current issue, which has resulted in subscribers getting their copies late.

Apologies for this, we're trying to find out the cause....
Forum: Feedback & Announcements 29-01-18, 19:24
Replies: 8
Views: 1,317
Re: PDF Anti-Copy Problem - Warning

Actually, I've just tested the site again using Chrome's task manager and you're right jak - it does seem to use an abnormally large amount of processing power!

It's been a while since we...
Forum: Feedback & Announcements 29-01-18, 08:05
Replies: 8
Views: 1,317
Re: PDF Anti-Copy Problem - Warning

Hmm, that's odd - the website and the download both work fine for me, and haven't affected my network or CPU. I've just installed the program without any problems.

Just to check - the PDF...
Forum: Feedback & Announcements 12-01-18, 10:54
Replies: 20
Views: 2,606
Re: V Bulletin Messages

Hi Blotmice,

I've checked your user settings and they're all as they should be, so I'm baffled as to why you're experiencing this problem.

Have you tried logging into the forum using a...
Forum: Open Forum 12-01-18, 09:12
Replies: 34
Sticky: Hotlinking
Views: 5,874
Re: Hotlinking

Just to clarify: we're not asking forum members to stop linking to images on third-party hosting sites altogether, as it's undoubtedly a useful means of illustrating posts and less fiddly than...
Forum: Feedback & Announcements 03-01-18, 06:49
Replies: 3
Views: 642
Re: Subscriptions

Morning fossewayfella,

That's correct, yes. The issue goes on sale next Weds so should hopefully be with subscribers on the Monday or Tuesday.
Forum: Feedback & Announcements 02-01-18, 13:21
Replies: 3
Views: 642
Re: Subscriptions

Hi NE5,

You can subscribe through our website at http://subscribe.webuser.co.uk or through the company's Subscriptions hub at https://magazinesubscriptions.co.uk/web-user/N1701DF.
Forum: Feedback & Announcements 02-01-18, 13:08
Replies: 172
Views: 13,129
Re: Postings on WU forum hanging

Thank you very much Spit and a Happy New Year to you too.

I'm pleased to hear that posts and previews are no longer hanging, fingers crossed it stays that way!

All I did to the forum this...
Forum: Feedback & Announcements 21-12-17, 11:26
Replies: 3
Views: 1,493
Re: Accessing Digital copy.

Hi gesail,

The PixelMags digital version of the magazine is (annoyingly) only available on iOS devices. As it says on our subscription page: "Access to the digital edition for iPhone or iPad...
Forum: Feedback & Announcements 20-12-17, 18:47
Replies: 172
Views: 13,129
Re: Postings on WU forum hanging

Apologies for the lack of updates, we are very busy at the moment trying to finish the magazine before the Christmas break.

I have tried some further potential fixes for the post-hanging problem...
Forum: Feedback & Announcements 03-12-17, 11:08
Replies: 3
Views: 933
Re: Webuser Subscription email bounced back

Hi Colin,

Try this email address instead: subscriptions@dennis.co.uk

I didn't realise they were still having problems with the other email address, will get onto that tomorrow!
Forum: Feedback & Announcements 28-11-17, 05:27
Replies: 4
Views: 1,328
Re: WU issue 437 - Best Browser Tools section

Hi Madeline,

We had to change the layout of this issue to make room for the Christmas Gadget Guide and the longer cover feature, so the page of Best New Websites containing the review of the new...
Forum: Feedback & Announcements 24-11-17, 10:52
Replies: 172
Views: 13,129
Re: Postings on WU forum hanging

That's because I've been trying some more tweaks to address the post-hanging problem and switched the forum off for a few minutes while doing so.

And just then as well!
Forum: Feedback & Announcements 21-11-17, 18:57
Replies: 5
Views: 948
Re: Long list of unread messages

Hi Roy,

That's probably down to my fiddling with settings again! Think I've put it back to normal now :o
Forum: Feedback & Announcements 21-11-17, 13:34
Replies: 172
Views: 13,129
Re: Postings on WU forum hanging

Hi, we're still trying to find a solution for the problem at the moment.

Sneakybeaky's suggestion of upgrading the vBulletin software is obviously the best one, but due to the cost and risk...
Forum: Feedback & Announcements 15-11-17, 18:15
Replies: 172
Views: 13,129
Re: Postings on WU forum hanging

Thanks Sneakybeaky, that's very helpful.

Will look into both those solutions tomorrow. I have started deleting very old posts and inactive profiles, as there are 14 years of them, but I agree that...
Forum: Feedback & Announcements 15-11-17, 18:10
Replies: 2
Views: 901
Re: Private Message limits lowered. Why?

Apologies Madeline,

That must have been my fault when fiddling around with settings trying (and failing) to fix the post-hanging problem.

Should be back to normal now, but let me know if you...
Forum: Feedback & Announcements 15-11-17, 11:39
Replies: 172
Views: 13,129
Re: Postings on WU forum hanging

Having tried the reboot to no clear advantage, the hosting company now believes the problem to be with the vBulletin code rather than the server.

Unfortunately, as they only look after the server...
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