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Forum: Networking and Wi-Fi 30-11-17, 16:18
Replies: 7
Views: 919
Posted By Cantrel
Re: Internet connection

I had forgot to add that before making any changes, create a restore point but that now doesn't seem to apply :)
Forum: Networking and Wi-Fi 30-11-17, 15:34
Replies: 7
Views: 919
Posted By Cantrel
Re: Internet connection

When I Googled vpn error - unknown network it seems to be a known error.

While this is for a different VPN, the principles may still apply to resolve it, but if it isn't affecting your connection...
Forum: Networking and Wi-Fi 28-11-17, 22:34
Replies: 7
Views: 919
Posted By Cantrel
Re: Internet connection

Have you tried disabling the VPN to see if you get the same message ?

You haven't said which version of Windows you are using but can you run a command prompt as an admin and enter ipconfig /all...
Forum: Networking and Wi-Fi 28-11-17, 21:23
Replies: 7
Views: 919
Posted By Cantrel
Re: Internet connection

While there may be other factors such as a VPN, I'd start by power cycling the router.

To do this, switch the computer and router off and disconnect the cables for a couple of minutes.

Connect...
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