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-   -   Maxtor one touch 4 Plus (http://forum.webuser.co.uk/showthread.php?t=150064)

alex2527 11-11-17 11:35

Maxtor one touch 4 Plus
 
hi guys, I own this accessory back up drive which is 500Gb. When i log in to it it says I have 364Gb free. However I can't access the 100Gb which is used! It says the folder is empty!. I get the same result whether I'm connected to my laptop or desktop pc, Help wanted to access the 100 Gb thank you Alex

Peru 11-11-17 13:07

Re: Maxtor one touch 4 Plus
 
This may help:
https://www.iobit.com/en/iobit-unlocker.php

alex2527 15-11-17 13:43

Re: Maxtor one touch 4 Plus
 
afraid the unlocker didn't help, still insists the folder is empty. Looks like I'll have to re-format, and lose the 100Gb of info. but at least I'll get my one touch back again, but thanks!
Alex

pete.i 15-11-17 13:53

Re: Maxtor one touch 4 Plus
 
If you don't want the files then fine a format should get it up and running. If you do want the files then you could try Recuva.

https://www.piriform.com/recuva/download

alex2527 15-11-17 21:24

Re: Maxtor one touch 4 Plus
 
thanks Pete.i recuva worked pretty well as I'm getting most of my work back, thanks a lot
Alex


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